Returns We want you to love your chair! Go ahead. Give it a try. If for whatever reason, you are not completely satisfied with your purchase, we want to work with you to make things right. Please contact us with your issue via email. In the unlikely event that you need to return a product, we invite you to review the following terms: · Return Period We offer a 30-Day Money Back Guarantee. Up to 30 days from the date you received your chair, based on our tracking records. · Condition of Return Product Must be in excellent condition with original packaging; To avoid damage during the return process, please completely disassemble the product; No missing parts (including any replacement parts that you have received). · Return Shipping Fees You are responsible for all shipping fees and costs. · Refund Initiated within 2 working days after the returned goods being received.